Customer Service Professional

With no two days the same, this role is varied, hands on, and will allow you to build relationships with customers and large retail chains. We are after an excellent customer service professional who is an all rounder and will contribute to a fantastic team culture!

Reporting to the Customer Service Team Leader/Manager, your duties will include:

• Taking inbound enquiries and discussing technical information, product availability and pricing
• Processing orders and perform customer verifications as required
• Ensuring system is updated correctly and consistently
• Handling complaints and providing solutions
• Regular following up with candidates
• Ensuring delivery times are being met as promised

Our ideal candidate:

• Proactive and not reactive
• Can adapt to a changing environment
• Experience in working with Product rather than service
• Exposure to a similar customer service role - minimum 2 years
• Use of SAP is preferable but not essential
• Team player

In return you will be joining a supportive/positive team who get involved with footy tipping, morning teas and staff hangouts!

To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Alex Hughes on 03 9535 2111.

Please visitwww.veritasrecruitment.com.au to view more jobs.